Packages Marked as Delivered but Not Received

If a shipping carrier marks your package as delivered but you have not received it, please allow 72 hours before reporting the issue. Carriers may occasionally scan a package as delivered up to several days before it physically arrives. During this 72-hour period, we recommend checking with household members, neighbors, and your local carrier office for additional delivery information.If the package has still not arrived after 72 hours, please contact our support team so we can assist with next steps.